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title Privacy Policy
description Privacy Policy for Collectra (Collection Tracker)
lastUpdated 2026-02-23

Privacy Policy

This Privacy Policy explains how Collectra ("the App") collects, uses, and protects information.

Replace placeholder values before publishing:

  • {{LEGAL_ENTITY_NAME}}
  • {{SUPPORT_EMAIL}}
  • {{WEBSITE_URL}}
  • {{JURISDICTION}}

If you need legal certainty for your region and business model, have this policy reviewed by a qualified lawyer.

1. Who We Are

Collectra is provided by {{LEGAL_ENTITY_NAME}} ("we", "us", "our").

  • Website: {{WEBSITE_URL}}
  • Contact: {{SUPPORT_EMAIL}}

2. Information We Collect

2.1 Information you provide in the app

  • Collection and item data you create (for example: names, notes, tags, prices, loan records, metadata fields, and images you attach).
  • Account information when you choose to sign in (for example: email and profile fields supported by backend auth).
  • Data export/import files you choose to create or import.

2.2 Information collected automatically

Depending on settings and feature flags, the app may process:

  • Device and app diagnostics (Crashlytics crash data and device/app technical metadata).
  • App performance telemetry (Firebase Performance traces).
  • Usage analytics events (Firebase Analytics), only when enabled by consent/settings.
  • Push messaging tokens and delivery metadata (Firebase Cloud Messaging), only when notifications are enabled.
  • Runtime configuration state (Firebase Remote Config values used to enable/disable app features).

2.3 Information not collected by default

  • The app can be used offline without mandatory account registration.
  • Cloud sync and backend-connected features are optional and can be disabled by runtime feature flags.

3. How We Use Information

We use data to:

  • Provide core app features (collection management, value tracking, tag management, loan tracking, import/export).
  • Keep app functionality reliable and secure.
  • Diagnose crashes and improve app performance.
  • Understand feature usage (if analytics is enabled).
  • Deliver push notifications that you opt into.
  • Support optional authenticated features such as cloud sync.

4. Legal Bases (where applicable)

Depending on your location, we rely on one or more legal bases:

  • Consent (for analytics and notifications where required).
  • Performance of a contract (to provide app functionality you request).
  • Legitimate interests (service reliability, fraud prevention, and product improvement).
  • Legal obligations (if disclosure is required by law).

5. Third-Party Services and Processors

Collectra may use:

  • Firebase Analytics
  • Firebase Crashlytics
  • Firebase Performance Monitoring
  • Firebase Cloud Messaging
  • Firebase Remote Config
  • Optional custom backend APIs for authentication and cloud sync

These providers may process data according to their own policies and data processing terms.

6. Data Sharing

We do not sell personal data.

We may share data only:

  • With service providers/processors that operate app infrastructure.
  • When required by law, regulation, subpoena, or legal process.
  • To protect rights, safety, security, and prevent abuse.
  • As part of a business transfer (for example merger/acquisition), with appropriate safeguards.

7. Data Storage and Retention

  • Local app data is stored on your device until deleted by you or removed by uninstall.
  • Account/session data may be stored in secure storage on device.
  • Diagnostics/analytics/performance data retention depends on provider settings (for example Firebase retention policies).
  • Backend-synced data (if enabled) is retained according to backend policies.

8. Your Choices and Controls

You can:

  • Use the app without signing in for non-auth features.
  • Enable or disable analytics collection in app settings.
  • Enable or disable notification permissions at OS/app level.
  • Export your data for backup.
  • Request account-related data deletion where account features are used.

9. Account Deletion and Data Deletion Requests

If you use account features, you can submit an account deletion request from the app (if implemented) or by contacting {{SUPPORT_EMAIL}}.

Deletion request notes:

  • Some data may be retained temporarily for legal, fraud-prevention, or operational reasons.
  • Backups may persist for a limited retention window.
  • After deletion is complete, account-linked cloud data generally cannot be restored.

10. International Data Transfers

Your data may be processed in countries other than your own. Where required, we apply safeguards such as contractual protections for cross-border transfer.

11. Children’s Privacy

Collectra is not directed to children under 13 (or the minimum age in your jurisdiction). If you believe a child submitted personal data, contact {{SUPPORT_EMAIL}} to request removal.

12. Security

We use reasonable technical and organizational measures to protect data. No method of storage or transmission is 100% secure, and absolute security cannot be guaranteed.

13. Your Privacy Rights

Depending on applicable law (for example GDPR/CCPA equivalents), you may have rights to:

  • Access data
  • Correct inaccurate data
  • Delete data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where processing is consent-based)

To exercise rights, contact {{SUPPORT_EMAIL}}.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "lastUpdated" date and may provide additional notice where required.

15. Contact

For privacy questions or requests:

  • Email: {{SUPPORT_EMAIL}}
  • Website: {{WEBSITE_URL}}
  • Entity: {{LEGAL_ENTITY_NAME}}
  • Jurisdiction: {{JURISDICTION}}