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05. Post-Show Conversion

Goal

Turn event leads into pipeline and revenue with a disciplined, time-based follow-up program.

Follow-up timeline

  • Within 24 hours: thank-you note + recap + meeting link.
  • 48 hours: share relevant asset or case study.
  • 1 week: send tailored use case or proposal.
  • 1 month: re-engage with progress update or new insight.

Follow-up email template

Subject: Great meeting at {Event Name}

Hi {First Name},

Great meeting you at {Event Name}. Based on our chat about {topic}, here

is a short overview and a suggested next step. Would you be open to a 20-minute follow-up next week?

Best, {Name}

Lead scoring and tiers

  • Tier A: ICP match, budget, timeline, decision maker.
  • Tier B: ICP match, long-term timeline.
  • Tier C: low fit or unclear requirements.

CRM and pipeline process

  • Log all leads within 48 hours.
  • Assign owner and stage.
  • Add notes and last-touch date.
  • Track conversions by lead source = event.

ROI calculation template

Core formula

ROI = (Event-attributed revenue - Total event cost) / Total event cost

Expanded model (recommended)

  1. Qualified leads = Total leads x Qualification rate
  2. Opportunities = Qualified leads x Opportunity rate
  3. Expected revenue = Opportunities x Average contract value x Win rate
  4. ROI = (Expected revenue - Total event cost) / Total event cost

Example

  • Total leads: 180
  • Qualification rate: 20% => 36 qualified leads
  • Opportunity rate: 30% => 10.8 opportunities
  • ACV: $25,000
  • Win rate: 25% => Expected revenue = 10.8 x 25,000 x 0.25 = $67,500
  • Event cost: $45,000
  • ROI = (67,500 - 45,000) / 45,000 = 0.5 (50%)

Sensitivity check

If win rate drops to 15%, expected revenue = 10.8 x 25,000 x 0.15 = $40,500, turning ROI negative. Use this to set minimum qualification and win-rate targets before committing budget.

Deliverable

A cleaned, enriched CRM pipeline with attribution and documented ROI.