Skip to content

Dryer disconnected in hOn app but HA shows connected in Home Assistant #329

Description

@luispicone

Describe the bug

The hOn mobile app correctly shows my Candy tumble dryer as disconnected, but the Home Assistant hOn integration still exposes the appliance as connected.

The dryer is physically unplugged. In the hOn app it shows as “No conectado”, but in Home Assistant it still shows:

  • Remote control: Connected
  • Mode: Ready
  • Program phase: Waiting
  • Program code: 0
  • Program name: No program
  • Remaining time: 149 min

The debug log shows that the integration receives the disconnected event:

lastConnEvent:
category: DISCONNECTED
instantTime: 2026-06-14T00:13:33Z
parameters:
remoteCtrValid: 1
machMode: 1
prCode: 0
prPhase: 0
remainingTimeMM: 149
doorStatus: 0

It looks like remoteCtrValid = 1 is being exposed as “Remote control: Connected”, but the real appliance connectivity state seems to be available in lastConnEvent.category = DISCONNECTED.

To Reproduce

  1. Unplug the Candy tumble dryer from power.
  2. Open the hOn mobile app.
  3. Confirm that the app shows the appliance as disconnected / “No conectado”.
  4. Open Home Assistant.
  5. Check the hOn entities for the same appliance.
  6. Home Assistant still shows Remote control: Connected and stale values such as remainingTimeMM: 149.

I also tried:

  • homeassistant.update_entity on all dryer entities.
  • Reloading the hOn integration.
  • Removing the integration and logging in again.

The Home Assistant state remains the same.

Expected behavior

If lastConnEvent.category = DISCONNECTED, Home Assistant should expose the appliance as offline/disconnected through an entity or attribute.

remoteCtrValid = 1 should not be treated as the real online/offline state, because the appliance is physically disconnected and the hOn app correctly shows it as disconnected.

Screenshots

I will attach:

  • Screenshot of the hOn app showing “No conectado”.
  • Screenshot of Home Assistant showing Remote control: Connected.

Environment

  • Brand: Candy
  • Appliance type: Tumble dryer
  • Model: ROE C9TCERX-12
  • Integration: Andre0512/hon via HACS
  • Home Assistant version: [fill in]
  • hOn integration version: [fill in]

Logs

Relevant sanitized debug log excerpt:

lastConnEvent:
category: DISCONNECTED
instantTime: 2026-06-14T00:13:33Z
parameters:
remoteCtrValid: 1
machMode: 1
prCode: 0
prPhase: 0
remainingTimeMM: 149
doorStatus: 0 lo

image

image

Metadata

Metadata

Assignees

Labels

bugSomething isn't working

Projects

No projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions